More Negotiating Tactics
Chapter 11 (continuation)
Note: To start at the beginning of this book,
see Cheap Homes For Sale
Flatter
Flattery is perhaps one of the oldest negotiating tactics.
It probably helps even in it's most obvious forms. To use it
most effectively, though, subtlety is required. For example,
an effective way to flatter someone is to make the compliment
a part of the negotiations: "How did you learn so much about
home values in your neighborhood?" Making your ideas seem
like theirs, and then complimenting them on them, is another
subtle approach. Of course, "I like that tie," still
probably can't hurt.
Compromise
The compromise is one of the essential negotiating tactics.
Both sides expect to have to compromise on many points, and it
is the easiest way to settle a difference. How you arrive at
that compromise, though, is crucial.
For example, it is common for someone to say something like,
"Look, we're only $6000 apart now. You want to $210,000,
and I want $204,000. Why not split the difference and make it
$207,000?" Of course, if you were offering $190,000 then
"splitting the difference," would mean a price of only
$200,000. That's why it's important what you do before the
compromise.
Extreme initial positions help here. This can be too obvious
though, so you may want to also negotiate for other points that
are of little concern to you, just so you have something to "throw
back in the pot" when it's time for a compromise. In the
example above, you might have previously talked the seller out
of keeping his prized rose bushes, just so when he hesitates
over the proposed compromise, you can say, "Look, why don't
you keep the rose bushes too, and we can sign this right now."
Be Persistent
If you are having trouble getting what you need in a negotiation,
keep trying. Sometimes just returning again and again to the
same request can wear down the seller. He may say yes just to
keep things moving along. Usually, however, it is better to try
a slightly different approach on each attempt.
Refer To Precedent
There are three types of precedent in the context of a negotiation.
The first is your own; "This is how we financed our last
home." Better is the general; "This is how it's normally
done." The best is the seller's; "You said you have
done it this way before."
There is power in precedent. That's why "we'll split
the difference," can be used so well. People are familiar
with the idea, and it is used a lot. If you are using creative
financing to buy your home, for example, just telling the seller,
"It's done this way all the time," can make him immediately
more comfortable with the offer.
Negative precedents can be used as a negotiating tactic as
well. Suppose a seller says you don't need a title policy. Say,
"My aunt bought her home without title insurance, and the
ex-wife of the third owner back showed up one day saying the
house was half hers." He'll probably drop the suggestion.
As part of your research and preparation, take notes on some
good positive and negative precedents related to the issues involved.
Just remember that using the seller's precedents (if possible)
is the most powerful technique.
Create Identification
Look for things that can create identification. People are
more helpful to those who are like them,or in a situation they
have been in. Dress like they do, find common interests and point
them out, and point out if your situation is in any way similar
to one they have been in. Every time my an old couple sees how
my wife and I are like they once were, they become more open
to our offers.
Get Others To Help
Make a list of other people that might help you with the negotiations,
and ask them for advice or even participation. These could include
contractors who can point out the flaws in a home, real estate
agents who can assure the seller that contracts like this one
are common, and any others you can think of.
Use Implied Authority
Offer an odd amount, like $161,735. This gives the impression
you know something the seller doesn't. He may think you have
a good reason for that particular price.
Play Dumb
Play dumb and ask questions. Talk slow, ask for help, and
never show off your real estate expertise. Sellers are afraid
to budge if they think a smarter person may be taking advantage
of them.
Ask For Things You Don't Need
Asking for things you don't need lets the seller later win
concessions when negotiating. If you can say, "I guess I
don't need the refrigerator, if I can get my price," you're
more likely to get your price.
Use Reluctance
Try being reluctant. Say "Well, I don't know..."
This gets the seller looking for ways to motivate you, and lets
him feel like he's won something when you settle the point.
Let The Seller Be The Smart One
Make an offer their idea. "Are you saying you'd like
a later closing, and more earnest money? Well let's do it your
way, then. I just need..."
Use The Power Of A Yes
Get yeses before the offer. "What if I paid your price,
but got my terms? Would that work for you?" Even with a
few changes, it will be hard for the seller to say no to an offer
he more or less already agreed to.
Document Problems
If you want to make a low offer, it helps to give reasons
why. Suppose you offer $220,000 on a home when the seller is
asking $265,000. He gets offended and rejects the offer. Now
imagine if along with your offer, you provide a typed list of
every problem the house has, and you tell him "I love your
home, but my wife says we have to fix these things if we buy
it, so I can't see paying full price."
Isn't the seller more likely to accept your offer in the second
scenario? Now he is thinking, "I wonder if other buyers
will notice all these problems? Maybe I should just sell it and
be done with it." This can be one of the more powerful negotiating
tactics.
Cheap Homes continues with Chapter 12 here: Buying
FSBO (For Sale By Owner) Real Estate
Your Cheap Home | More Negotiating
Tactics |